Research shows us that we are competing with and for
our customer's time.
The more knowledge you give them about your product,
and the more
entertained you can get them, the more you'll keep them coming back.
People like to be informed and entertained.
Sharing testimonials from others is a great way to
promote your products.
People often buy off others success stories. Make your customer feel
appreciated and valued. Remember: You need your customers more than
they need you. So treat them right!
For example, if you’re retailing gourmet candles,
you will want to show them the benefit of no soot and highly scented
aroma all the way to the bottom of the jar. And stand behind your
products. Treat your customers, as you would want to be treated.
You really have to get in tuned with your customer's
'taste bud's'. People see, hear and taste your product with their
eyes! It first comes down to how it is presented. Make it appealing
to the eye.
For example, when you go to a flea market to sell
your products make sure your containers and area are clean and neat.
When they see dust on your containers, they won't value your products
as good as it should be.
What are they hearing from you about your products?
Be informative and don't waste their time or yours.
Be open and honest about your products. It's okay that you don't know
every detail as long as you are honest and let them know you'll find
out. Give them a link to your newsletter and tell them you’ll
have the answer in your next broadcast, and they can read about it
there.
The same is true with open houses. You’re inviting
people into your home.
The more inviting your home looks and feels, the longer they will
stay. Giving you more of an opportunity for your chance at making
a sale.
When you’re at flea markets, having an open
house, or promoting your business in some way, always be making something
with your product in front of them. That way you’re educating
them on different ways to use the products. You’re actually
showing them how to make these products to expand your sale for them
to buy even more. And you always want to have instructions on how
to make them as a hand out.
Be proud and excited about your product. Show them
how to like your product just as much as you do. Give them some facts
on the benefits of the products. Make them feel the excitement, taste
the excitement, and see the quality and your excitement of your products
from themselves.
People enjoy being around other people that are having
fun. Remember, if they want a standard product, they can always go
to the store. Make sure they see the value in what your offering.
Article by:
Margaret Cowles is an entrepreneur and a 9-year veteran
Home Based Business Owner and has trained and coached representatives
both inside and outside of her sales organization. One of her primary
goals is to help others succeed. She can be reached through her web
site at "http://www.ScentsibleLady.com"